Terms and Conditions
Welcome to Vouge Zest. By using our website, you agree to the following terms and conditions. Please read them carefully before using or purchasing from our platform.
1. Use of Website
- This site is for your personal, non-commercial use only.
- Do not misuse the site by hacking, spreading viruses, or attempting fraud.
- We reserve the right to block users misusing the platform.
2. Orders & Payments
- Orders placed are subject to availability and confirmation via email/SMS/WhatsApp.
- We reserve the right to cancel any order if the product is out of stock or due to pricing errors.
- Payments are accepted through secure third-party gateways (Razorpay/Paytm/etc). We do not store your card details.
3. Shipping & Delivery
- Orders are typically shipped within 5–7 business days.
- Delivery time may vary based on your location and courier partners.
- You’ll receive tracking details via email/WhatsApp.
4. Returns, Replacements & Refunds
- Due to hygiene and safety reasons, we do not accept returns or exchanges once the product is delivered and opened.
- However, if you receive a damaged, expired, or wrong product, contact us within 24 hours of delivery with clear unboxing video proof.
- In such cases, we will issue a replacement or partial refund based on the situation.
- Refunds (if applicable) are processed within 5–7 working days.
5. User Account & Info
- You are responsible for maintaining the confidentiality of your account and password.
- Do not share your login details with others.
6. Communication
- By using our services, you agree to receive promotional messages via WhatsApp, SMS, and email.
- You can opt-out anytime by replying “STOP.”
7. Modifications
- Vouge Zest may change or update these terms anytime. Continued use of the website means you accept the new terms.
For any questions or support, contact us
Vouge Zest — Use it once, you can afford.